Last updated: August 2026

Cabigo Hire is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our vehicle hire services.

1. Who We Are

Cabigo Hire provides vehicle hire services in Eastbourne and the surrounding areas.
 

Cabigo Hire is a trading name of Conduco Southeast Ltd, a company registered in England and Wales under company number 08081727.

For the purposes of UK data protection law, Conduco Southeast Ltd is the data controller responsible for the personal information described in this Privacy Policy.
 

Trading name: Cabigo Hire
Company: Conduco Southeast Ltd
Company number: 08081727
Registered office: 398 Coast Road, Pevensey Bay, East Sussex, BN24 6NY
Email: cabigohire@gmail.com
Telephone: 07583 345 345
 

2. Information We Collect
 

The personal information we collect depends on how you interact with us.

Through our website
 

If you use our online contact form, we may collect:

• Your name

• Email address

• Telephone number

• The contents of your message or enquiry

• Any other information you choose to provide
   

We do not currently take vehicle bookings or payments directly through our website. Customers wishing to make a booking are asked to contact us by telephone.

When you become a customer

When you visit our office or arrange to hire a vehicle, we may also collect and retain information necessary to provide our services, including:
 

• Your name and contact details

• Your address

• Driving licence details and, where appropriate, copies of identification documents

• Information required to establish your eligibility to hire and drive a vehicle

• Booking and vehicle hire information

• Payment and transaction information

• Information required for insurance purposes

• Correspondence relating to your hire

• Information concerning accidents, damage, claims, fines, penalties or other matters relating to your hire
   

Driving licence and identification information is not collected through our website.
 

3. How We Collect Your Information
 

We may collect personal information when you:
 

• Complete the Message Us/contact form on our website

• Contact us by telephone or email

• Make an enquiry about one of our vehicles

• Visit our office

• Make a booking or enter into a vehicle hire agreement

• Provide documentation required for vehicle hire or insurance purposes

• Communicate with us during or after your hire
   

Our website may also collect certain technical information through cookies and similar technologies.
 

4. How We Use Your Information
 

We may use your personal information to:
 

• Respond to enquiries submitted through our website, email or telephone

• Discuss vehicle availability and potential bookings

• Process and manage vehicle hire arrangements

• Verify your identity and eligibility to hire and drive a vehicle

• Administer payments and deposits

• Communicate with you about your vehicle or hire

• Meet insurance requirements

• Manage accidents, vehicle damage and insurance claims

• Administer fines, penalties, tolls or other charges relating to a hired vehicle

• Prevent and detect fraud

• Protect our vehicles and business

• Maintain appropriate financial and business records

• Comply with applicable legal and regulatory obligations
   

5. Our Lawful Bases for Using Your Information
 

UK data protection law requires us to have a lawful basis for processing your personal information.
 

Depending on why we are using your information, we may rely on:
 

Contract – where processing is necessary to take steps at your request before entering into a vehicle hire agreement or to perform our contract with you.

Legal obligation – where processing is necessary for us to comply with applicable legal requirements.

Legitimate interests – where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms. These interests may include responding to enquiries, managing and protecting our vehicles and business, preventing fraud, maintaining appropriate records and dealing with disputes and claims.

Consent – where we specifically ask you to consent to a particular use of your personal information. Where we rely on consent, you may withdraw it at any time.
 

6. Sharing Your Personal Information
 

We do not sell your personal information.
 

Where necessary and lawful, we may share relevant personal information with organisations including:
 

• Insurers, insurance brokers and claims handlers

• Payment providers and financial institutions

• Professional advisers such as accountants and legal advisers

• Vehicle recovery, repair and maintenance providers

• IT, website and other service providers acting on our behalf

• Organisations responsible for administering fines, penalties, tolls or similar charges

• Government bodies, regulators, courts, law enforcement agencies or other authorities where required or permitted by law
   

We only share information where there is an appropriate reason to do so.
 

7. Our Website and Wix
 

Our website is created and hosted using Wix.
 

When you visit our website or submit information through our Message Us/contact form, information may be processed using Wix systems and services.
 

We may also use cookies and other technologies required for the website to operate or to help us understand how the website is being used.
 

Further information about cookies is available in our Cookie Policy and through the cookie settings available on our website.
 

8. International Transfers
 

Some technology and service providers may process or store personal information outside the United Kingdom.
 

Where personal information is transferred internationally, we take appropriate steps to ensure that applicable UK data protection requirements are met and appropriate safeguards are used where required.
 

9. How Long We Keep Your Information
 

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting, insurance and regulatory requirements.
 

The appropriate retention period may vary depending on the type of information and why we hold it.
 

When personal information is no longer required, we will securely delete or dispose of it in accordance with our retention practices.
 

10. How We Protect Your Information
 

We take reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, loss or misuse.
 

We also aim to limit access to personal information to those who reasonably require it for legitimate business purposes.
 

No internet or electronic storage system can be guaranteed to be completely secure.
 

11. Cookies
 

Our website uses cookies and similar technologies.
 

Some cookies are necessary for the website to function correctly. Other cookies may be used for purposes such as analytics or improving the website.
 

Where consent is legally required, non-essential cookies will not be used unless you have provided the appropriate consent.
 

You can manage your preferences through the cookie controls provided on our website.
 

Please see our Cookie Policy for further information.
 

12. Your Data Protection Rights
 

Depending on the circumstances, UK data protection law may give you rights including the right to:
 

• Request access to personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your personal information in certain circumstances

• Ask us to restrict how we use your information in certain circumstances

• Object to certain processing of your information

• Request the transfer of certain information

• Withdraw your consent where we rely upon consent
   

These rights do not apply in every circumstance.
 

If you would like to exercise a data protection right, please contact us at cabigohire@gmail.com.
 

13. Complaints
 

If you have a concern about how we use your personal information, please contact us at cabigohire@gmail.com so that we can try to resolve the matter.
 

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
 

14. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.
 

The latest version will be published on our website and the date at the top of this page will show when it was last updated.
 

15. Contact Us
 

If you have any questions about this Privacy Policy, how we handle your personal information, or you wish to exercise your data protection rights, please contact:
 

Cabigo Hire
A trading name of Conduco Southeast Ltd
 

Registered in England and Wales – Company No. 08081727
Registered office: 398 Coast Road, Pevensey Bay, East Sussex, BN24 6NY
Email: cabigohire@gmail.com
Telephone: 07583 345 345